Sexually Transmitted Infections (STI) Treatment

Access personalised sexually transmitted infections treatment through Australian-registered doctors who understand your needs. Consultations are online, confidential, and available from the comfort of your home.

Relevant Services:

How our doctors support STI treatment

Sexually transmitted infections treatment includes many conditions like chlamydia, gonorrhoea, herpes, syphilis and others. Our doctors can assess your symptoms or concerns, discuss testing options, and prescribe appropriate STI treatment when medically needed. Whether you have a new concern or need ongoing management of a known infection, our team is here to help.

We offer:

Personalised consultations at a time that suits you

Support for common STIs including chlamydia, gonorrhoea, herpes, and syphilis

Discreet assessment of symptoms and sexual health concerns

Blood test requests and swab referrals where needed

Medication prescriptions where clinically appropriate

Optional follow-up appointments to review results or treatment

Australian-registered doctors experienced in sexual health

STI Treatment Online: How It Works

1.

Request a telehealth consultation

Let our doctors know why you’re requesting a consultation, create your InstantScripts account and complete your payment.

2.

A doctor will call you

Our doctors will review your request and call you to discuss any concerns or questions you may have.

3.

Receive your script

If the doctor decides treatment is necessary, an eScript will be sent to your phone for you to collect your medication from any pharmacy in Australia, or alternatively, we can arrange delivery.

1.

Request a telehealth consultation

Let our doctors know why you’re requesting a consultation, create your InstantScripts account and complete your payment.

2.

A doctor will call you

Our doctors will review your request and call you to discuss any concerns or questions you may have.

3.

Receive your script

If the doctor decides treatment is necessary, an eScript will be sent to your phone for you to collect your medication from any pharmacy in Australia, or alternatively, we can arrange delivery.

Getting STI treatment with InstantScripts is simple

Discussing sexual health can feel uncomfortable, and visiting a clinic in person isn't always easy. With InstantScripts, you can speak to a doctor from home, your car, or wherever feels most comfortable. Your consultation is completely private, and your information is protected by the strongest privacy protections. No waiting room, no awkward encounters. Just professional, respectful care when you need it.

Confidential doctor consultation: A one-on-one phone or video call with an Australian-registered doctor who can assess your symptoms, discuss your sexual health history, and recommend what to do next.

Pathology and testing referrals: If testing is needed, your doctor can provide requests for blood tests, urine tests, or swabs that you can take to a local pathology collection centre.

Prescription medication: Where clinically appropriate, your doctor can prescribe treatment and send an eScript to your phone. Pick up from over 2,000 pharmacies or arrange medication delivery to your door.

Follow-up support: Book a follow-up consultation to review test results, check treatment progress, or discuss any ongoing concerns with a doctor.

What is an STI?

Sexually transmitted infections (STIs) are infections spread between people through sexual contact, including vaginal, oral, and anal sex.

Common STIs in Australia include chlamydia, gonorrhoea, syphilis, genital herpes, and human papillomavirus (HPV). Many STIs cause no obvious symptoms, so you might have an infection without realising it.

Getting tested and treated early helps prevent complications and protects your partners. Regular screening is recommended for anyone who is sexually active, particularly when starting a new relationship or if you have multiple partners.

How do I get tested for STIs online?

You can request a consultation with a doctor online through InstantScripts. During your consultation, the doctor will discuss your concerns and can provide a pathology request for STI testing. You then visit a local pathology collection centre to have your blood drawn, provide a urine sample, or have swabs taken. Results are typically available within a few days, and you can book a follow-up to discuss them with a doctor.

Can I get STI treatment without visiting a clinic in person?

Yes. Through InstantScripts, you can speak with an Australian-registered doctor by phone or video. If the doctor determines that treatment is appropriate based on your symptoms and test results, they can send a prescription directly to your phone as an eScript. You can then collect your medication from a pharmacy or have it delivered. A physical examination is not always required for STI treatment, though your doctor will advise if an in-person visit is needed.

What STIs can InstantScripts doctors treat?

Our doctors can assess and prescribe treatment for a range of common STIs, including chlamydia, gonorrhoea, genital herpes, syphilis, and trichomoniasis. Treatment options vary depending on the specific infection. Your doctor will discuss the most suitable medication and management plan for your situation, and may refer you to a specialist or sexual health clinic for complex cases.

Is my STI consultation confidential?

Absolutely. All InstantScripts consultations are private and protected by strict digital security and privacy standards. Your health information is stored securely and is only accessible to the treating doctor. No details of your consultation will be shared with anyone without your consent. You can learn more about how we handle your data on our terms and conditions page.

How much does an STI consultation cost?

InstantScripts does not offer Medicare bulk-billed telehealth consultations for STI treatment. However, pricing is competitive and often comparable to, or lower than, typical out-of-pocket costs for in-person appointments. Visit the pricing page for current consultation fees.

Do I need symptoms to get tested?

No. Many STIs do not cause noticeable symptoms, so routine screening makes sense for anyone who is sexually active. You do not need to have symptoms to request a consultation. Our doctors can discuss your risk factors, recommend appropriate tests, and help you keep track of your sexual health.

When should I go to the emergency department instead?

If you are experiencing severe pelvic pain, high fever, difficulty urinating, or signs of a serious allergic reaction to medication, call 000 or go to your nearest emergency department immediately. InstantScripts is designed for primary healthcare consultations and complements, but does not replace, in-person emergency care. For general health questions outside of emergencies, you can contact us any time.